ACAS report
by Sarah
ACAS have now published their annual report for 2008/2009. Whilst it is largely about the work of ACAS there are some interesting statistics concerning the types of cases they have conciliated over and the types of calls that they are getting into the helpline.
The report shows that in 2008/2009 they conciliated over 236,116 claims up from 227,782 in the previous year. The majority related to unfair dismissal at 23% with equal pay coming a close second at 20%. These figures does not apparently include the NHS equal pay claims, so it seems higher than I would have expected. 3rd and 4th place go to Wages Act claims and Breach of contract respectively. Rather interestingly ACAS conciliated in 49,675 cases where no claim had yet been presented to the Tribunal.
With regards to the helpline the number of calls actually dropped this year to 726,306. It will come as no shock that 28% of the calls were about redundancies, lay-offs and business transfers. In second place came calls about discipline, dismissal and grievances at 27% followed by contracts at 17% and holidays and working time at 12%.
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