Mediation

This is the method whereby a third party assists parties who are in dispute to reach agreements without the need for the involvement of the Tribunal.

The mediator will act as an intermediary between the parties focusing on the real issues and encouraging the parties to reach an amicable settlement between the themselves.

The mediator may suggest settlements to the parties, but they have no authority to make any decisions or decide outcomes.

Parties are actively encouraged to settle matters between themselves without the need for the tribunal to intervene, and mediation is a less expensive option than tribunal that can nevertheless be effective.